Residential FAQs
Residential FAQs
There are many benefits of our Ultimate Power Plan™. Gone are the one-size-fits-all energy bills that are unpredictable, making it near impossible to budget for your monthly utility expenses. We put the power in your hands to pay a single fixed monthly rate - with no hidden costs, ever. And built into all of our energy packages are sustainability and renewable sources. Since your Ultimate Power Plan™ is customized to your energy use, we have built in an incentive for energy conservation: if you use less energy than is included in your monthly plan, we will give you credit when it’s time to renew your plan.
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Yes! Your dedicated Astral Energy Expert will set you up with a fixed-rate plan that covers you for all the power you need, six months at a time. We’ll re-evaluate every six months to be sure you’re getting - and paying for - exactly what you need.
For nearly a decade, we’ve been supplying innovative, custom-designed, alternative energy solutions for our clients’ natural gas, electricity and renewable energy needs. Thanks to deregulation, you get to choose your energy supplier, and we take that responsibility to heart. We are focused on providing you with excellent service, best case plans and pricing, and opportunities to support sustainability and positive energy use and habits while providing Energy assurance® and Energy risk management®.
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While utility companies distribute energy, we’re on the supply end of the energy chain, thanks to deregulation. This gives us the ability to devise custom, fixed-rate power plans so you can better manage and control your energy costs. We work with more than 30 utility companies across six states to best meet your natural gas, electricity and renewable energy needs.
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We’re a leading independent supplier of energy serving both residential and business customers in six states: New York, New Jersey, Massachusetts, Pennsylvania, Ohio and Maryland.
No. And not only does it not cost you money, our fixed-rate plan will help you save money, time and resources.
No - you will continue to get one consolidated bill from your local utility company.
You will still contact your local utility just as you always have.
If you live in New York, New Jersey, Massachusetts, Pennsylvania, Ohio and Maryland, you have an incredible opportunity to choose your electricity and natural gas supplier. We empower you to take control of your power and your costs, keeping your expenditures steady in an otherwise volatile marketplace. And we work with you in a very personalized, transparent way: there are no hidden fees, switching fees, contract initiation fees or price fluctuations. We’re here for you with a direct line to your dedicated account representative, for excellent and immediate customer service.
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